Finance

Motor Finance

Here at Benton James Cars we offer a range of Competitive and Flexible Motor Finance from our Partners, Close Brothers Finance, Blue Finance and MotoNovo Finance with Rates from 12.9% APR to help suit your Budget.

Our Dedicated Finance Professionals are “SAF” accredited by the “Finance and Leasing Association” and also Registered and Regulated by the Financial Conduct Authority “FCA” Firm Reference Number 773962.

Even if you have a Poor Credit history we can still arrange Finance for you.

Applying for Finance is Simple just tell us your preferred Terms and we can either Quote you over the phone or email you a quote from which you can apply in the comfort of your own home. Decisions are given in a matter of minutes.

Benton James Cars  is also authorised and regulated by the Financial Conduct Authority (Ref No 773962) for consumer credit purposes. We are a broker for finance and not a lender. Please be aware lenders may pay us a commission for introducing you to them. This commission can be based on the amount you borrow or the vehicle you purchase. Different lenders may pay different commissions for such introductions. Any commission amounts lenders pay will not affect the amount that you pay under your finance agreement, all of which are set by the lender.

 

Treating Customers Fairly Policy

Benton James Cars has adopted this policy, reflecting how, in the context of its motor retail business it intends, to operate to the “Treating Customers Fairly” (TCF) principle in the mediation of sales of general motors, together with acting as a credit facilitator/intermediary.

Introduction
The Company believes that the fair treatment of customers is essential to the success of its business. Customers are a key stakeholder in the Company’s motor retail business, both directly and because of the influence the quality of the customer experience has on the businesses’ relationships with other crucial stakeholders, principally finance companies, providers of consumer credit and suppliers of general insurance products.

What is treating customers fairly (TCF)?

TCF is core to what the Financial Conduct Authority expect from its regulated firms and is outlined by the following six outcomes-

  1. Consumers can be confident they are dealing with firms where the fair treatment of customers is central to the corporate culture.
  2. Products and services marketed and sold in the retail market are designed to meet the needs of identified consumer groups and are targeted accordingly.
  3. Consumers are provided with clear information and are kept appropriately informed before, during and after the point of sale.
  4. Where consumers receive advice, the advice is suitable and takes account of their circumstances.
  5. Consumers are provided with products that perform as firms have led them to expect, and the associated service is of an acceptable standard and as they have been led to expect.
  6. Consumers do not face unreasonable post-sale barriers imposed by firms to change products, switch providers, submit a claim or make a complaint.

How will we ensure that our customers are fairly treated?

At Benton James Cars we pride ourselves on being able to help our customers find the best possible car financing option for their circumstances. Our aim is best set out in our mission statement: ‘Working together to ensure we meet our customers’ expectations and treating customers as we like to be treated ourselves.’

These words reflect the culture and philosophy that is central to our activity. We recognise, however, that to satisfy this objective we must:

  • Invest in the training and development of our staff to ensure they are competent and focused on the importance of treating every customer fairly.
  • Monitor calls and activities to ensure that each car financing enquiry is treated consistently and that any advice given is in the customers’ best interests.
  • Continually assess the services we provide to ensure we can meet changing requirements.
  • Provide documentation to clearly and unambiguously explain how our contract hires agreements work.
  • Empower our staff to ensure any concerns raised by a customer are immediately addressed.

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Anti-Bribery and Corruption / Anti-Money Laundering (Fraud & Financial Crime) Policy

Benton James Cars is committed to high ethical standards. Our policies on anti-money laundering, sanctions, and anti-bribery and corruption aim to ensure that risks identified by the company are appropriately mitigated.

The company ensure that money laundering risks identified by FCA are appropriately mitigated. This is achieved by establishing minimum governing policies, principles, and standards and implementing appropriate controls, to protect the Company, its employees; shareholders and customers from money laundering.

What does your policy cover?

This anti-bribery policy exists to set out the responsibilities o[f and those who work for us in regards to observing and upholding our zero-tolerance position on bribery and corruption. It also exists to act as a source of information and guidance for those working for it. It helps them recognise and deal with bribery and corruption issues, as well as understand their responsibilities.

Policy Statement:

  • Benton James Cars is committed to conducting business in an ethical and honest manner and is committed to implementing and enforcing systems that ensure bribery is prevented.
  • Benton James Cars has zero tolerance for bribery and corrupt activities. We are committed to acting professionally, fairly, and with integrity in all business dealings and relationships, wherever in the country we operate.
  • Benton James Cars will constantly uphold all laws relating to anti-bribery and corruption in all the jurisdictions in which we operate. We are bound by the laws of the UK, including the Bribery Act 2010, in regard to our conduct both at home and abroad.
  • Benton James Cars recognises that bribery and corruption are punishable by up to ten years of imprisonment and a fine. If our company is discovered to have taken part in corrupt activities, we may be subjected to an unlimited fine, be excluded from tendering for public contracts, and face serious damage to our reputation. It is with this in mind that we commit to preventing bribery and corruption in our business, and take our legal responsibilities seriously What is covered by the Policy:
  • This anti-bribery policy applies to all employees (whether temporary, fixed-term, or permanent), consultants, contractors, trainees, seconded staff, home workers, casual workers, agency staff, volunteers, interns, agents, sponsors, or any other person or persons associated with us (including third parties), or any of our subsidiaries or their employees, no matter where they are located (within or outside of the UK).
  • In the context of this policy, third-party refers to any individual or organisation our company meets and works with. It refers to actual and potential clients, customers, suppliers, distributors, business contacts, agents, advisers, and government and public bodies – this includes their advisors, representatives and officials, politicians, and public parties.
  • Any arrangements our company makes with a third party is subject to clear contractual terms, including specific provisions that require the third party to comply with minimum standards and procedures relating to anti-bribery and corruption.

Definition of Bribery:

  • Bribery refers to the act of offering, giving, promising, asking, agreeing, receiving, accepting, or soliciting something of value or of an advantage to induce or influence an action or decision.
  • A bribe refers to any inducement, reward, or object/item of value offered to another individual in order to gain commercial, contractual, regulatory, or personal advantage.
  • Bribery is not limited to the act of offering a bribe. If an individual is on the receiving end of a bribe and they accept it, they are also breaking the law.
  • Bribery is illegal. Employees must not engage in any form of bribery, whether it be directly, passively (as described above), or through a third party (such as an agent or distributor). They must not bribe a foreign public official anywhere in the world. They must not accept bribes to any degree. If they are uncertain about whether something is a bribe or a gift or an act of hospitality, they must seek further advice from the company’s compliance manager.

What is and what is NOT acceptable:

This section of the policy refers to 4 areas:

  • Gifts and hospitality.
  • Facilitation payments.
  • Political contributions
  • Charitable contributions

Gifts and hospitality:

Benton James Cars accepts normal and appropriate gestures of hospitality and goodwill (whether given to/received from third parties) so long as the giving or receiving of gifts meets the following requirements:

  1. It is not made with the intention of influencing the party to whom it is being given, to obtain or reward the retention of a business or a business advantage, or as an explicit or implicit exchange for favours or benefits.
  2. It is not made with the suggestion that a return favour is expected.
  3. It is in compliance with local law.
  4. It is given in the name of the company, not in an individual’s name.
  5. It does not include cash or a cash equivalent (e.g. a voucher or gift certificate).
  6. It is appropriate for the circumstances (e.g. giving small gifts around Christmas or as a small thank you to a company for helping with a large project upon completion).
  7. It is of an appropriate type and value and given at an appropriate time, taking into account the reason for the gift.
  8. It is given/received openly, not secretly.
  9. It is not selectively given to a key, influential person, clearly with the intention of directly influencing them.
  10. It is not above a certain excessive value, as pre-determined by the company’s compliance manager (usually in excess of £100).
  11. It is not offered to or accepted by, a government official or representative or politician or political party, without the prior approval of the company’s compliance manager.

Where it is inappropriate to decline the offer of a gift (i.e. when meeting with an individual of a certain religion/culture who may take offence), the gift may be accepted so long as it is declared to the compliance manager, who will assess the circumstances.

  • recognises that the practice of giving and receiving business gifts varies between countries, regions, cultures, and religions, so definitions of what is acceptable and not acceptable will inevitably differ for each.
  • As good practice, gifts given and received should always be disclosed to the compliance manager. Gifts from suppliers should always be disclosed.
  • The intention behind a gift being given/received should always be considered. If there is any uncertainty, the advice of the compliance manager should be sought.

Facilitation Payments and Kickbacks:

  • Benton James Cars does not accept and will not make any form of facilitation payments of any nature. We recognise that facilitation payments are a form of bribery that involves expediting or facilitating the performance of a public official for a routine governmental action. We recognise that they tend to be made by low-level officials with the intention of securing or speeding up the performance of a certain duty or action.
  • Benton James Cars does not allow kickbacks to be made or accepted. We recognise that kickbacks are typically made in exchange for a business favour or advantage.
  • Benton James Cars recognises that, despite our strict policy on facilitation payments and kickbacks, employees may face a situation where avoiding a facilitation payment or kickback may put their/their family’s personal security at risk.

Under these circumstances, the following steps must be taken:

  1. Keep any amount to a minimum.
  2. Ask for a receipt, detailing the amount and reason for the payment.
  3. Create a record concerning the payment.
  4. Report this incident to your line manager.

Benton James Cars Political Contributions:

Benton James Cars will not make donations, whether in cash, kind, or by any other means, to support any political parties or candidates. We recognise this may be perceived as an attempt to gain an improper business advantage.

Charitable Contributions:

Benton James Cars accepts (and indeed encourages) the act of donating to charities – whether through services, knowledge, time, or direct financial contributions (cash or otherwise) – and agrees to disclose all charitable contributions it makes.

  • Employees must be careful to ensure that charitable contributions are not used to facilitate and conceal acts of bribery.
  • We will ensure that all charitable donations made are legal and ethical under local laws and practices and that donations are not offered/made without the approval of the compliance manager.

Employees Responsibility:

As an employee of Benton James Cars, you must ensure that you read, understand, and comply with the information contained within this policy, and with any training or other anti-bribery and corruption information you are given.

  • All employees and those under our control are equally responsible for preventing, detecting, and reporting bribery and other forms of corruption. They are required to avoid any activities that could lead to, or imply, a breach of this anti-bribery policy.
  • If you have reason to believe or suspect that an instance of bribery or corruption has occurred or will occur in the future that breaches this policy, you must notify the compliance manager.
  • If any employee breaches this policy, they will face disciplinary action and could face dismissal for gross misconduct. Benton James Cars has the right to terminate a contractual relationship with an employee if they breach this anti-bribery policy.

What happens if I need to raise a concern?

This section of the policy covers 3 areas:

  1. How to raise a concern.
  2. What to do if you are a victim of bribery or corruption.

A: How to raise a concern:

  • If you suspect that there is an instance of bribery or corrupt activities occurring in relation to Benton James Cars, you are encouraged to raise your concerns at as early a stage as possible. If you’re uncertain about whether a certain action or behaviour can be considered bribery or corruption, you should speak to your line manager, the compliance manager, the director, or the Head of Governance and Legal.
  • Benton James Cars will familiarise all employees with its whistleblowing procedures so employees can vocalise their concerns swiftly and confidentially.

B: What to do if you are a victim of bribery or corruption:

You must tell your compliance manager as soon as possible if you are offered a bribe by anyone if you are asked to make one if you suspect that you may be bribed or asked to make a bribe in the near future, or if you have reason to believe that you are a victim of another corrupt activity.

C: Protection:

  • If you refuse to accept or offer a bribe or you report a concern relating to potential act(s) of bribery or corruption, Benton James Cars understands that you may feel worried about potential repercussions. Benton James Cars will support anyone who raises concerns in good faith under this policy; even if the investigation finds that they were mistaken.
  • Benton James Cars will ensure that no one suffers any detrimental treatment as a result of refusing to accept or offer a bribe or other corrupt activities or because they reported a concern relating to potential act(s) of bribery or corruption.
  • Benton James Cars detrimental treatment refers to dismissal, disciplinary action, treats, or unfavourable treatment in relation to the concern the individual raised.
  • If you have reason to believe you’ve been subjected to unjust treatment as a result of a concern or refusal to accept a bribe, you should inform your line manager or the compliance manager immediately.
    Training and communication:
  • Benton James Cars will provide training on this policy as part of the induction process for all new employees. Employees will also receive regular, relevant training on how to adhere to this policy, and will be asked annually to formally accept that they will comply with this policy.
  • Benton James Cars anti-bribery and corruption policy and zero-tolerance attitude will be clearly communicated to all suppliers, contractors, business partners, and any third parties at the outset of business relations, and as appropriate after that will provide relevant anti-bribery and corruption training to employees etc. where we feel their knowledge of how to comply with the Bribery Act needs to be enhanced. As good practice, all businesses should provide their employees with anti-bribery training where there is a potential risk of facing bribery or corruption during work activities.

Record Keeping:

Benton James Cars will keep detailed and accurate financial records and will have appropriate internal controls in place to act as evidence for all payments made. We will declare and keep a written record of the amount and reason for hospitality or gifts accepted and given, and understand that gifts and acts of hospitality are subject to managerial review.

Monitoring & Reviewing:

  • Benton James Cars compliance manager is responsible for monitoring the effectiveness of this policy and will review its implementation of it on a regular basis. They will assess its suitability, adequacy, and effectiveness.
  • Internal control systems and procedures designed to prevent bribery and corruption are subject to regular audits to ensure that they are effective in practice.
  • Any need for improvements will be applied as soon as possible. Employees are encouraged to offer their feedback on this policy if they have any suggestions for how it may be improved. Feedback of this nature should be addressed to the compliance manager.
  • This policy does not form part of an employee’s contract of employment and
  • May amend it at any time so as to improve its effectiveness in combatting bribery and corruption.

 

 

Vulnerable Persons Policy

The Financial Conduct Authority (FCA) defines vulnerable customers as the following:

‘A vulnerable consumer is someone who, due to personal circumstances, is especially susceptible to detriment, particularly when a firm is not acting with appropriate levels of care.’

How can a customer be vulnerable?

Vulnerability can come in a range of guises and can be temporary, sporadic or permanent in nature. It is a fluid state that needs a flexible, tailored response from firms.

The following are examples of how customers can be vulnerable:

  1. Mental health problems i.e. depression or anxiety
  2. Difficult financial circumstances i.e. recent unemployment
  3. Physical health problems i.e. disability or long-term illnesses
  4. Communication skills i.e. an individual who has limited English

How can businesses assist vulnerable customers?

Consistency

Firms should have effective policies and procedures in place to ensure a consistent approach across operations.

Clear Information

Providing clear information to customers before and after sale ensures that vulnerable customers are more likely to make informed decisions.

Staff Training

Providing staff with sufficient training to enable vulnerable customers to be identified and have their sensitive issues handled appropriately.

Empowering Staff

Referring vulnerable customers to staff who have the authority and discretion to take a tailored approach to a customer’s circumstances.

Flexibility in Service

Treating customers as individuals and considering how our service can be adapted to meet their specific circumstances Being Pro-Active Pro-actively contacting customers and offering a tailored service to meet their specific circumstances.

Specialist Advice

Referring customers to organizations that can offer specialist advice to assist a customer with their vulnerability.

What guidance is available?

Benton James Cars believes that to deliver a truly ethical approach in delivering a service that is extremely sensitive the commitment has to permeate throughout all activity as the business as a whole. We believe that the adoption and application of the right policies, standards and approaches will deliver an ethical approach in a practical and measurable way. Benton James Cars also gives full consideration to any mitigating or vulnerable conditions, and seeks the advice and approval of our clients before proceeding with any action in the following circumstances:

  • Serious illness/long-term sickness
  • Ethnic minorities who cannot understand or speak English
  • Pregnancy or recent birth of a child
  • Recent bereavement
  • Recent unemployment
  • Severe financial difficulties
  • Any other guidelines stipulated by our client

Benton James Cars process for identifying vulnerable claimants is set out in 3 stages:

  1. Prior to us receiving a case
  2. Once we have received a case
  3. Whilst making first contact with the client

All staff is trained, display a positive attitude and are considerate to customers in financial difficulties, responding sympathetically to their difficulties and encouraging them to obtain guidance from relevant advisory organisations. Through regular dialogue with customers and advisory bodies, we will ensure that staff are kept up to date with any changes in our collection/sign-up policy and carry the most up-to-date contact details for advisory groups within the client’s area.

In accordance with legislation and best practice, Benton James Cars will establish and maintain effective quality assurance systems for monitoring and reporting Adult safeguarding issues and will share all adult protection information across agencies.

Whilst Benton James Cars is unable to offer businesses advice, the FCA and the British Bankers’ Association provide guidance about how to identify and respond to vulnerable customers. This can be found at • www.fca.org.uk/consumer-vulnerability • www.bba.org.uk/publication/bba-reports/improving-outcomes-for-customers-in-vulnerablecircumstances

There are also a number of organizations that can provide specialist assistance to customers; here are some that may be considered: • www.moneyadviceservice.org.uk • www.citizensadvice.org.uk • www.samaritans.org

 

Initial Disclosure Document

Who regulates us?

The Financial Conduct Authority (FCA) is the independent regulator of financial services. The FCA require us to provide you with an Initial Disclosure Document to help you decide if our services are right for you. This document provides information about Benton James Cars, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint, and details about the Financial Services Compensation Scheme.

What products do we offer?

Benton James Cars offers products and services from a range of Finance Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a commission and fee-based organisation which means that we may receive commissions and fee payments for business introductions and providing our services. We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation.

Which service will we provide for you?

Our Finance Services:

For the provision of finance, Benton James Cars is authorised and regulated by the Financial Conduct Authority, firm reference number 773962 and is permitted to advise on and arrange consumer credit contracts. As FCA-regulated Advisors, we can introduce you to a limited number of lenders and leasing companies (a list is available on request) who may be able to help you finance your vehicle purchase or provide vehicle leasing solutions. This group of lenders and leasing companies provides us with a range of products which may be suitable for your vehicle purchase or leasing requirements. We will explain the key features of those products to you and make a recommendation based on affordability which is suitable for your demands and needs at the time it is made. We are not Independent Financial Advisers and so are unable to provide you with independent financial advice. There are also other sources of finance which you may wish to investigate. We may receive a commission payment (s) or other benefits from finance providers should you decide to enter into a finance agreement with them via us.

Our Insurance Services:

At present we do not offer any insurance products.

What to do if you have a complaint:

If you wish to make a complaint please contact Benton James Cars by telephone or in writing by referring to our complaints procedure. To register a complaint contact us by either: Email: bentonjamescars@yahoo.com Telephone: 07709 304527 or write to us at Benton James Cars, Benton Street, Hadleigh, Suffolk, IP7 5JR

Website Data Privacy Notice 1 – Introduction

At Benton James Cars we take your privacy seriously and will only use your personal information to administer your account, and to provide products and services you have requested from us. We will never sell your data on to third parties. Under the General Data Protection Regulations, which is law from May 2018, we are required to inform you as to the lawful basis under which we process your personal data. This Privacy Policy describes how we will use your personal information and how you can exercise your rights with respect to your personal information. On every occasion we update our Privacy Policy, we will post the updated version on our Website so that you can be informed as the what personal information we collect, how we use it and under what circumstances with disclose it with other parties. Within this Privacy Policy, reference to us implies the legal entity of which is the body which processes your personal information and interacts with you. References to you implies the person whose personal information we collect, use and process. This includes anyone who visits our websites, contacts us in relation with the purchase of a vehicles and/or goods or services we provide, or otherwise interacts with us (e.g. contact enquiry form). When you visit our website we will use cookies on your browser. Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. We may track your interactions with via e-mail and text activity and record phone calls for quality and training purposes. For further information please visit www.aboutcookies.org or www.allaboutcookies.org. References to our website implies any website owned and operated by or on behalf of Benton James Cars. Your personal information will be processed in accordance with the Data Protection Act 1998 up to the 24th May 2018 and going forward, the EU General Data Protection Regulations (collectively referenced as the Data Protection Legislation) and other applicable law and regulation.

 

 

Website Data Privacy Notice 2

Data Controller

For the purposes of Data Protection Legislation, Benton James Cars is the data controller of your personal information that we collect, and process as explained within this Privacy Policy.

Information we may collect

Information we may collect about you includes your name, date of birth, address, contact details (including email and phone numbers), vehicle details, purchase history and data collected as part of any finance application or payment. This information is referred to as personal information.

Several different methods by which we may collect your personal information include:

  • Information collected through forms completed both in our dealerships or on our Website.
  • A copy of your driving licence when you test drive one of our vehicles.
  • When you enquire or purchase goods/services we collect personal information to respond to your enquiry and process your purchase.
  • Information of transactions you have processed with us including services and purchases of vehicles and other goods.
  • CCTV footage of yourself on our premises.
  • Information contained in and records of communication between us including emails, text messages, letters and recorded phone calls.
  • Records of your visits to our Website, including, but not limited to, traffic data, location data, IP address and the resources that you access.
  • Your marketing preferences
  • We also gather information to enable third parties to carry our credit reference checks on you (if you are purchasing a vehicle on finance) and we will have and process information about the result of those checks to complete your purchase.
  • We will collect information relevant to the insurance products that we sell that are provided by third parties.

If you provide us with another person’s personal information, you must ensure beforehand that you have their agreement to do so and that they are aware of the ways in which we use personal information as set out within the Privacy Policy. Processing personal information We use your personal information in relation to our business activities. In particular, we may use your personal information in the following ways:

  • To respond to your query regarding the possible purchase of goods or services.
  • To carry out our obligations arising from any contract between you and us including the purchase of vehicles and provision of services, and to respond to query from you regarding those such contract.

Website Data Privacy Notice 3 –

  • To manage and administer the relationship between you and us.
  • To obtain feedback from you regarding us.
  • To provide you with reminders regarding your vehicle including, for example, when your vehicle is due to have a service or MOT undertaken.
  • To provide you with information about vehicles, services, promotions and offers that may be of interest to you.

Our lawful basis for processing personal data

At Benton James Cars we may lawfully process your personal data under one of three options:

  • Art. 6 (1) (a) Consent: In circumstances where you have provided us with a freely given, informed and specific choice to allow to process your data, consent will be the lawful basis under which we process your data.
  • Art. 6 (1) (b) Contract: If you have entered or are in the process of entering into a contract with Benton James Cars, your personal data may be processed if it is necessary for performance of the contract or is in order to take steps at your request prior to entering into a contract.
  • Art. 6 (1) (f) Legitimate interest: If you have completed or negotiated a sale with Benton James Cars, you may have your personal data processed for the purposes of the legitimate interests pursued by Benton James Cars or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.

o To balance your fundamental rights and freedoms with Benton James Cars commercial interests, you will be informed that you may receive marketing communications for similar products and services at the point enquiry or purchase and will be given the ability to opt-out of further processing at any subsequent point in the relationship by visiting www.bentonjamescars.co.uk/opt-out. You may also call our dealership who will complete the on line opt-out for you.

Sharing personal data

We may disclose your personal information to third parties in connection with our business activities, including in the following circumstances:

  • To external organisations for the purposes of detecting and preventing fraud and criminal activities.
  • To third party finance companies for the purposes of them providing you with finance. These organisations may carry out credit checks and may disclose your data to credit reference agencies for that purpose.
  • To third party providers of insurance products/ Warranty’s if you take up the option of purchasing one of those products.
  • To third parties that provide services to us such as marketing activities

 

Website Data Privacy Notice 4 –

  • We may pass your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you or to protect our rights, property or safety or those of our customers, employees or other third parties.
  • We may pass your personal information to the relevant franchise manufacturer partner relating to your vehicle. They may contact you directly regarding your vehicles and to obtain feedback and/or to provide offers.
  • We may contact you as advised by our suppliers (a full listing can be found via the link at the foot of this notice) to ensure the ongoing safety and care of your vehicle and any policies are maintained.

We will register your vehicle keeper details and will cross check your data with DVLA to ensure accurate and timely communications can be made.

Your rights

Under the Data Protection Legislation, you have several rights available to you in respect of your personal information. These are the rights to:

  • Request copies of your data.
  • Rectification of your data.
  • Erasure of your data.
  • Object to us or restrict the processing of your data.
  • Where our systems allow, give electronic access to copies of your data in a digital format.

Except as required by law, we will not use or disclose your personal information for any purpose for which you have not given us your consent or have requested to no longer be communicated to on a legitimate interest basis. If you object or ask to restrict the processing of your data, you agree that despite this we may continue to use the personal information previously provided to us to the extent that we are contractually obligated to do so and to the extent necessary to enforce any contractual obligations you may have, for example a finance agreement.

To learn more or to exercise any of these rights you can contact Benton James Cars, our contact details are provided at the bottom of this page.

Data storage

We retain your personal information for seven years from the point of purchasing a vehicle from us, or two years from the point of last communication. We take steps to ensure any business we work with has security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from Benton James Cars, details can be found below.

 

Contact Information.

Benton James Cars, Benton Street, Hadleigh, Suffolk, IP7 5JR

Email bentonjamescars@hotmail.com

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